Terms and Conditions

OVERVIEW

This website is operated by Fit Lab . Throughout the site, the terms “we”, “us” and “our” refer to Fit Lab. Fit Lab offers this website, including all information, tools and services available from his site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of
Service apply to all users of the site, including without limitation users who are browsers, vendors,
customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using
any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the
terms and conditions of this agreement, then you may not access the website or use any services. If
these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of
Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of
Service. You can review the most current version of the Terms of Service at any time on this page. We
reserve the right to update, change or replace any part of these Terms of Service by posting updates
and/or changes to our website. It is your responsibility to check this page periodically for changes. Your
continued use of or access to the website following the posting of any changes constitutes acceptance
of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us
to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your
state or province of residence, or that you are the age of majority in your state or province of residence
and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the
Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred
unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt
to technical requirements of connecting networks or devices. Credit card information is always
encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the
Service, or access to the Service or any contact on the website through which the service is provided,
without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise
affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current.
The material on this site is provided for general information only and should not be relied upon or used
as the sole basis for making decisions without consulting primary, more accurate, more complete or
more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current
and is provided for your reference only. We reserve the right to modify the contents of this site at any
time, but we have no obligation to update any information on our site. You agree that it is your
responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices and products are subject to change without notice.
We reserve the right at any time to modify or discontinue the product (or any part or content thereof)
without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or
discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or
services may have limited quantities and are subject to discontinued without notice at any time.
We have made every effort to display as accurately as possible the colors and images of our products
that ap

SECTION 6 - FOOD AND ALLERGENS

6.1 Ingredient and Allergen Check
Before placing your meal order, it is essential that you carefully review the provided ingredients and allergen information. If you have any concerns or dietary restrictions related to allergies or sensitivities, it is your responsibility to verify that the chosen meal aligns with your dietary needs

6.2 Caloric Intake Awareness:
Please be aware that the total calorie count of your selected meals may vary depending on your choices. To maintain your daily caloric intake within your desired range, it is advised that you make meal selections that align with your dietary goals. We recommend consulting with a healthcare professional or nutritionist for specific guidance on your caloric intake.

6.3 Non-Removable Ingredients:
Certain dishes on our menu may contain ingredients that are integral to the overall flavor and composition of the meal. In such cases, we regret that we will be unable to accommodate requests for the removal of these ingredients.

6.4 Alternative Meal Option:
If you encounter a situation where a specific ingredient cannot be removed from a dish due to its integral nature, we offer an alternative solution. You may choose to double up on another meal from our menu on that particular day, provided that the alternative meal meets your dietary preferences and restrictions. This ensures that you still receive a satisfying and nutritionally balanced meal.

6.5 Food Modification Requests:
We strive to accommodate food modification requests to the best of our ability. While we cannot guarantee that all requests can be fulfilled, we will make every effort to tailor your meal to meet your dietary requirements and preferences.

6.6 Food delivery and storage.  
Upon delivery, it is advised that customers promptly retrieve their food items and store them in a chilled environment to uphold freshness and safety standards. This practice is essential for preserving the quality and integrity of the meals.

SECTION 7 - SUBSCRIPTION PAUSE OR FREEZE


Users have the option to pause or freeze their subscription for a maximum period of six (6) months. During this paused or frozen period, the subscription services will be temporarily suspended. It is the responsibility of the user to resume their subscription before the expiration of the six-month pause period to ensure uninterrupted service.

If a subscription remains paused or frozen for more than six-month duration, the subscription will be automatically cancelled without any refund. 
To resume services after automatic cancellation, users may be required to re-subscribe and adhere to the current terms and pricing at that time.

It is important for users to manage their subscription status actively and plan accordingly to avoid automatic cancellation. The Company shall not be held responsible for any consequences resulting from the automatic cancellation of subscriptions after the six-month pause or freeze period.

ANY
QUESTION?

Where do I start?
Do you offer trial meals?
When does FitLab deliver?
Where does FitLab deliver and what are the available time slots?
Can I pause my delivery when I am out of town?
Are FitLab cooling bags are safe & hygienic?
What is the shelf life of FitLab’s meals?
Should I heat my FitLab Meals?
What are the macros for each FitLab meal?
Can I change my FitLab meals after payment?
Can I Customize my own Fitlab Meal Plan?
How do I place the order?
What is the mode of payment accepted by FitLab?
How far in advance should I place the order?
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